Navigating an evolving landscape in the Insurance Sector
In the insurance industry, automation plays a crucial role in streamlining tasks and optimizing workflows. The breadth of benefits from automation are huge; from improved fraud detection and risk assessment to customer segmentation and underwriting, it's changing how many insurers operate. Understanding how to make the most of this technology, with improved clarity and alignment around automation, is quickly becoming the key to success. Below are 3 Ways Insurance Leaders are Aligning Automation in the Insurance Industry
Are You Ready for What's Next?
The Three Pillars of Operational Resiliency: Are your business structures robust enough to handle unexpected disruptions? Can your people, processes, and technology withstand and adapt to rapid change? Let's take a closer look at what it takes to achieve true operational resiliency.
How to keep Score for automating IT & Business operations
Talking to Leaders, I've identified a shared challenge: discovering the right KPIs to measure their automation journey. Keeping score is crucial to comprehending the development of automation projects in this sector - just like knowing the score in football. Without transparency into essential performance indicators (KPIs), insurers can't assess whether their efforts have been successful. Tracking the correct metrics will give these organizations the trust they need to excel in their automation endeavor and increase their accuracy and proficiency.
Navigating the Generative AI Revolution: Opportunities and Challenges in Insurance and Healthcare Industries
Insurance and Healthcare, I am always amazed by the technology in these industries. My amazement comes not in the tech itself but the application and adoption of it and how it is continuously evolving; one technology that is becoming increasingly popular as of late is Generative Artificial Intelligence (Generative AI). In context of this article, Generative AI refers to systems that can create unique output by recognizing patterns in large amounts of data.
Where Is Print Going? Unraveling the Future of Print in the Insurance Industry
Do people even print anymore?" "Where is print going?" I was recently asked this by an executive in the insurance industry; you may be pondering these questions. Such inquiries push us to debunk certain misconceptions and highlight the evolution the printing industry over the years. Before we unravel this, let's clear a common misconception. The evolution of print isn't merely defined by the device we use but essentially by the 'experience' we derive from it.
Driving Efficiency and Customer Satisfaction in the Insurance Industry
Discover a comprehensive three-phase approach to streamlining appeals and grievances in the insurance industry. This article provides actionable steps and key coaching points for each phase, aiming to enhance customer experience and build trust between policyholders and insurance providers. Learn how to gain visibility into your current processes, leverage automation for efficiency, and monitor performance for continuous improvement. Ideal for insurance executives and managers looking to optimize appeals and grievance management."
Aligning Automation and Information: Creating Acceleration in the Financial Sector
Financial institutions that are able to move quickly and respond to market changes are better positioned to succeed in the long term. This means that businesses need to focus on reducing the time it takes to complete processes, deliver products and services, and respond to customer needs.
3 Ways Insurance Leaders Can Leverage Information to Transform
Insurance companies rely on data to make well-informed pricing, underwriting, and claims decisions. With good data, these decisions can have a tremendous impact on the financial health of the organization. Here are 3 Ways Leaders can better leverage their data in the Insurance Industry:
IT as a Strategic Asset: The New Paradigm for Leaders in the Hybrid World
Explore how the role of IT is evolving from a cost center to a strategic asset in today's hybrid business landscape. This article provides actionable insights for leaders on aligning IT with organizational goals, fostering agility, and driving bottom-line growth. Learn the three critical steps to leverage information technology effectively within your organization. Ideal for executives looking to better understand the impact of digital transformation on business strategy and organizational culture."
Reverse engineering print - to help improve business processes
Experiences with print processes lead to unique mental models — or perspectives — about print. In other words, how each of us works with print shapes how we understand it. Most of our mental models of printing are limited to tasks that we can perform with multifunction printers (MFPs) and similar printing devices.